These Terms and Conditions govern the use of online coaching services and our website, including any content, functionality, and services offered on or through the website, provided by PAWSformational Journey and Panting Paws Behavioural Training (ABN: 33119123773), hereinafter referred to as "we," "us," or "our."

1. Terms of Use

By accessing, using the website, or accessing online coaching, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the website or services.

2. Services

We provide online coaching services in personal development and animal training. These services are for guidance purposes only and do not substitute professional medical, veterinary, or mental health advice.

3. Eligibility

Our services are available to individuals aged 18 years and over. By using our services, you confirm that you are at least 18 years old.

4. Payment

4.1 All payments for our services are to be made via PayPal.

4.2 By making a payment, you agree to these Terms and Conditions.

5. Terms of Bookings and Refunds

5.1 Any bookings made through the website are subject to the availability and confirmation by PAWSformational Journey and Panting Paws Behavioural Training. We reserve the right to cancel or refuse any booking at our discretion.

5.2 We do not offer refunds or cancellations for our services.

5.2 By making a payment, you acknowledge and agree to our no-refund policy.

6. Disclaimer of Warranties

6.1 Our services are provided "as is" without any warranties, express or implied.

6.2 We do not guarantee any specific results from the use of our services.

7. Limitation of Liability

7.1 Our services are for guidance and coaching purposes only.

7.2 We do not take responsibility for the results of our coaching. Results are dependent on the customer and their application of the guidance given.

7.3 For all health and mental concerns, always consult veterinarians, doctors, or healthcare professionals for your pet and for yourself.

8. Privacy and Data Handling

We handle all customer data confidentially and in accordance with Australian privacy laws. For specific privacy concerns, please contact us at info@pantingpaws.com.au.

9. Intellectual Property

9.1 The Website and its content, features, and functionality are owned by PAWSformational Journey & Panting Paws Behavioural Training or its licensors and are protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

9.2 PAWSformational Journey & Panting Paws Behavioural Training owns all databases, compilation, collective, and similar rights, titles, and interests worldwide in our databases and all the information and materials contained in them.

10. Dispute Resolution

Any disputes arising from these Terms and Conditions will be governed by the laws of Queensland, Australia. Both parties agree to first attempt to resolve any dispute informally. If informal resolution is unsuccessful, the dispute will be subject to the jurisdiction of Queensland courts.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at info@pantingpaws.com.au.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Last updated: 13 July 2024